The Black Hole of Job Applications

A career coaching client recently updated me on his job hunting progress. He told me that in the preceding six weeks he'd made twenty applications to recruitment agencies and employers in response to advertised jobs. He had received no response from any of them - by which I don't mean that he had failed to get invited to interview, but literally that he'd received no response at all. When I tweeted about this later that day, I received a flurry of replies and retweets from others who had experienced the same response - or lack of it. This is consistent with the experience of my other outplacement and career coaching clients over the past year or so. Indeed this has been a growing issue for a few years but it now appears to be almost standard practice. Not that long ago I remember it being considered poor form for candidates merely to receive an automated response to applications. They would typically read along the lines "...thank you for your application. If you haven't heard from us within the next 10 days please assume that your application has been unsuccessful". Today, automated responses like that are approaching best practice.

In the past when I have discussed this with recruiters the impression I have often had is that it is not considered a major issue and that commercial pressures of time and cost mean that responding to all applications is not viable. I think there is a real issue here with far reaching implications for employers. It is creating a firm mindset among potential employees about organisations and business that is harmful to both. It includes beliefs that companies are exploitative, uncaring, ruthless, faceless and lacking in integrity. I see this is an underlying and almost unspoken assumption and attitude in many of my job seeking clients, and this is naturally exacerbated among those recently made redundant.

What are the implications? I believe this behaviour leads to a jaundiced view of organisations when people join them - which is not a great start - and which leads to candidates reciprocating with the same poor treatment and lack of commitment. In the wider picture I think it further diminishes people, their wellbeing and the climate of work and organisational life. This is not healthy for anyone.

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Black Hole